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      7-Eleven

      Engaged Employer

      7-Eleven reviews

      3.4

      57% would recommend to a friend

      (6,117 total reviews)
      avatar

      Joe DePinto

      58% approve of CEO

      49% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      3.0

      Senior management

      7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Sep 12, 2012

      Over worked and underpaid

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      some of the sales associates

      Cons

      Our manager has NO CLUE how to run his store. He does not even know the basics. He does not even know how to run a register. He sits in the office all day pretending he is doing something and demeans his associates. Expects his minimum wage employees to do his work because he does not know how to do it himself and is unwilling to learn or ask.

      1.0
      Sep 12, 2012

      7-Eleven Franchisee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My hardworking fellow franchisees and their families.

      Cons

      Since Joe Depinto has taken over 7-Eleven, field management turnover has been close to 70%. 7-Eleven franchisees net income is down close to 20% since he has taken over. Most franchisees with gas have lost over $30,000 a year due to Depinto's policy change. In February of 2011, Market 2360 had close to 40% of its franchisees needing to pay SEI just to keep their stores. In Las Vegas, NV, over 100 of the 160 franchisees located there had to pay SEI so they could keep their stores. This company was better run when Jim Keyes was CEO.

      1.0
      Sep 12, 2012

      Death of a c-store icon

      Field consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Store level employees that are hungry for leadership. POS system that is second to none in the c-store industry. Informative Operational Management Training.

      Cons

      Extremely poor leadership in some markets. Management that thrives on fear and threats to motivate employees. Employees afraid to speak out in fear of retribution. Company defines insanity by doing things the same way expecting a different result. "No" work life balance. Micro management gone wild. Change resistant management - too many lifers. Servant Leadership Initiative a joke. Outdated and run down stores. Franchise agreement leaves franchisees with nothing but massive debt and a story.

      Viewing 5980 - 5982 of 6,117 Reviews
      Related searches: 7-Eleven jobs | 7-Eleven salaries | 7-Eleven benefits | 7-Eleven interviews
      Reviews7-Eleven reviews

      Glassdoor has 6,724 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.