7-Eleven reviews

3.4

57% would recommend to a friend

(6,117 total reviews)
avatar

Joe DePinto

58% approve of CEO

49% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Sep 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay (base salary plus quarterly/annual bonus), Flexibility (freedom to control your own schedule), Solid Company (largest convenience retailer), Perks (i.e. trips to Vegas, contest/give-aways), and Servant Leadership

Cons

Development - haven't worked with my direct manager in over a year 24/7 retail environment Lack of innovation

5.0
Aug 1, 2014
Recommend
CEO approval
Business Outlook

Pros

I only left because I had my first child and wanted to stay home with him, but Corporate was such a fun environment to work in. Most of the year we dressed casual, had fun quarterly rallies, the people were down to earth and team players, and the little things that the company did for their employees made going to work everyday not a drag. After having kiddos I have every intention of going back to work for 7-Eleven Corporate. I can't say enough great things about Corporate and especially the Legal Team! Great Bunch of people!

Cons

The only con was sitting in Dallas traffic everyday to get downtown, and honestly that was the only downside.

2.0
Jul 16, 2014

Owned by the Japanese

Recommend
CEO approval
Business Outlook

Pros

7-Eleven definition of showing initiative is being a 100% 'Yes Man". If you are one and like to tell people what they want to hear, and not need to hear, you will go far in this company. Lots of flexibility. Set your own schedule. Able to make decisions that directly effect business. You work on your own with very little field interaction with superiors, however emails are constant. Good benefits, vacation and company car/gas card with personal use allowed.

Cons

The "yes man" thing gets old after awhile especially after you see program after program fail or not come close to the hype it was said to have had. It would be nice to be able to share your ideas or be honest with your opinions without being perceived as 'not a team player'. Employee moral is very, very low due to this. Very negative costumer reviews online with low loyalty. Guest shop because it's in a good location, not because it says 7-Eleven on the sign. Almost impossible to move up unless your willing to move to Dallas. Complete lack of accountability, follow thru and recognition. Company moves on the the next thing very quickly and does not look back to see if the first thing was successful or not. Company makes up the appraisal process as they go. It's now the middle of July and they still have not laid out what the metrics are for the end of year review for 2014 yet. Middle and upper management do not have an understanding of what it takes to run a convenience store business and many priorities are a waste of time and hurt the bottom line due to the extra work/labor needed to accomplish. I have got several 5+ friends jobs at 7-Eleven and all have quit within a year citing that middle and upper management is too hypocritical and unrealistic about store operations.

Viewing 106 - 108 of 6,117 Reviews

Glassdoor has 6,724 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.