Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

A.S. Watson Group

Is this your company?

A.S. Watson Group reviews

3.3

60% would recommend to a friend

(511 total reviews)

Dominic K. M. Lai

83% approve of CEO

54% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Culture & values

3.1

Senior management

2.9

Work/Life balance

A.S. Watson Group has an employee rating of 3.3 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A.S. Watson Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

511 reviews
2.0
Sep 23, 2021

Understaffed and overworked

Business analyst
Recommend
CEO approval
Business Outlook

Pros

Above average working environment. Colleagues are friendly. Able to work cross-teams locally and in other countries.

Cons

High turnover rate due to new stuff always coming from the higher-up without chance to finish and focus those already on hand. Ambitious targets were set but only very few of them could be delivered on time, except on those with a heavy hand from top-down. Poor project management makes every task a top priority, so people got burnt out and left the company. Understaffing means long hours and tarnish the reputation, and HR is lack of ability to recruit talents because of the bad word of mouth and comparatively low in pay compared to competitors.

avatar
A.S. Watson Group Response
4y
Thank you for your review. We're glad you enjoy our working environment. If you would like to discuss any of your other points further, please speak to a member of your local People team.
1.0
Sep 3, 2021

If you still embrace an OLD economy business, Moneyback is your best choice :)

Assistant marketing manager
Recommend
CEO approval
Business Outlook

Pros

1. Offering a subsidy for the taxi fee to leave after 10 pm and you can enjoy it easily 2. Making friends easily and understand different industries/ fields because of the high turnover rate of teammates

Cons

1. Using the old economy business model to run a "Digital Platform" without any business direction/ KPI in Moneyback 2. Managing workers without standardized appraisal and review in Moneyback 3. Pushing workers to catch with unreasonable timelines to run marketing campaigns and which adversely affecting the relationship towards different marketing agencies in the meantime 4. The middle management failed to utilize the potentials of Moneyback, rested resources from the Group, teammates' talent. Given the lack of strategies and structural plannings, as a result, missed the chance to strengthen Moneyback and fight back YUU

3.0
Jan 23, 2019

Average and boring

Analyst
Recommend
CEO approval
Business Outlook

Pros

Good workforce diversity at work place. I can't believe I am saying anything good about HR but actually local HR team are not bad. They are tightly controlled by HK head office but they are trying their best. Good location in Battersea, right next to the park. HR makes good effort to educate western employees on Chinese culture.

Cons

At local senior level company tends to hire on paper credentials but those people turn out pretty average. So you get bunch of fat cats not doing much. Managers hire to increase span of control and not because they actually need a resource. As a result, most of the time I had nothing to do. In the end I got bored of being bored, so I left. Cheapness and low cost culture is all around you: pay below industry standard, no canteen, no place to have lunch, tight desk space, overcrowded office, cheap Christmas parties and list goes on.

avatar
A.S. Watson Group Response
6y
Hello and thank you for taking your time to leave us feedback. We’re very glad to hear about your positive experience when it comes to our HR team, our internal diversity, location and culture. At the same time, we appreciate you sharing your thoughts and advice when it comes to the less-positive aspects of your experience with us. We’re very proud of what we do at A.S. Watson, especially around the way we recruit our people. What we look for in all of our potential candidates is commitment, teamwork, science, innovation and most of all passion - it’s not a coincidence we’re the largest Health & Beauty retailer in the world! In our recent Employee Engagement survey our people told us, it is the Opportunities that are one of the top 3 best things about working at A.S. Watson. Although we know for a fact there are a number of fantastic opportunities available at A.S. Watson, we also know they require own initiative and innovative thinking to be taken. Again, thank you for your review and we wish you all the best for the future.
Viewing 16 - 18 of 511 Reviews
Related searches: A.S. Watson Group jobs | A.S. Watson Group salaries | A.S. Watson Group benefits | A.S. Watson Group interviews
ReviewsA.S. Watson Group reviews

Glassdoor has 666 A.S. Watson Group reviews submitted anonymously by A.S. Watson Group employees. Read employee reviews and ratings on Glassdoor to decide if A.S. Watson Group is right for you.