AAA Club Alliance reviews

3.3

49% would recommend to a friend

(585 total reviews)
avatar

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

585 reviews
1.0
Feb 4, 2013
Recommend
CEO approval
Business Outlook

Pros

if you like doing nothing all day this job is for you!! The pay was just ok and they have good benefits.

Cons

I was hired with no insurance license so they paid for me to take a class and get the license. That took about 2 or 3 weeks. After that I was told to sit at a desk and do NOTHING all day. The next traing class was not for another 2 months. every day I went to a different AAA location (Fairfax, Tysons, Fredricksburg) Every day I sat at a different desk and did NOTHING. I was not allowed to talk to customers or talk to anybody for that matter. I sat in silence for 8 hours a day 5 days a week. It was like working in a library. nobody talked to each other and most people were trying to look busy but they wre doing NOTHING also. I just couldnt take it anymore so one day I just quit.

2.0
Oct 22, 2012

Heading in the wrong direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Nice HQ location Great cafeteria

Cons

Very little Diversity in many departments, especially HR (ironically) No consistency in practices Too many egos in Sr. Management and people are promoted based on who they know There is no morale at all..can't even say it's low anymore Extremely low pay and annual pay increases only between 1-3% Managers need discrimination training

1.0
Oct 30, 2023

All about the money

Recommend
CEO approval
Business Outlook

Pros

There are no PROS to being a Call Center Travel Agent with AAA.

Cons

Inexperienced Trainers. Management has never sat in your seat and can SPIN anything!! Almost impossible to make commissions! The sun, moon and stars all have to be aligned.

Viewing 52 - 54 of 585 Reviews

Glassdoor has 615 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.