Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 62 reviews)); "Great people to work with" ((in 37 reviews)); "Pay is decent" ((in 36 reviews)); "Have met some great coworkers and working from home is convenient" ((in 19 reviews)); "Work life balance is good" ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 19 reviews)); "Some managers need to learn how to speak to people" ((in 18 reviews)); "Annual bonuses are pretty lousy." ((in 10 reviews)); "Salary is $15 per hour." ((in 9 reviews)); "No room for advancement in Ohio" ((in 8 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , Vienna , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City

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AAA Club Alliance

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(586 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

586 reviews

4.0

Dec 13, 2011

Good people, honest company

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

I really liked the people I worked with at AAA. Everyone is serious about their job but there is definitely a good work/life balance. I had some really great managers that had my best interest in mind. AAA works hard to do what is best and give the customer what it wants and needs. A very ethical company.

Cons

Pay is low and there is not a room for career advancement within the company. There aren't enough levels of responsiblity so either you are entry-level or manager-level.

3.0

Oct 10, 2011

Good part time job while in school, but don't expect anything else.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

-Set schedule means you always know when you're going to work -Good pay, hourly plus monthly bonuses and holiday pay -Excellent training program

Cons

-Requesting off was always impossible unless you had someone cover your shift -Very stressful dealing with angry people all day -Very hard to move up in the company or even change departments

4.0

May 9, 2011

Overall a very good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is very focused on providing the best in class in customer service. The Member First philosophy is not just spoken - it is delivered. There is a very strong sense of community/comraderie among the people who work for AAA. For the most part, teams work extremely well together.

Cons

It is very much a good old boys network at the top.

Viewing 571 - 573 of 586 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

AAA Roadside Assistance Drivers

AAA Roadside Assistance Driver

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AAA Club Alliance

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good people, honest company

Good part time job while in school, but don't expect anything else.

Overall a very good place to work

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