Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 61 reviews)); "Great people to work with" ((in 34 reviews)); "Have met some great coworkers and working from home is convenient" ((in 19 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 13 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 35 reviews)); "Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 20 reviews)); "Some managers need to learn how to speak to people" ((in 17 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 10 reviews)); "Salary is $15 per hour." ((in 9 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , Vienna , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(586 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (586 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

586 reviews

2.0

Jan 3, 2022

Work environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Get a free membership for working here

Cons

They don’t care about their employees. Upper management is horrible. Make it impossible to get additional income in the new year. Travel is going down hill

AAA Club Alliance Response

4y

Thank you for taking the time to leave a review, along with your feedback for AAA Club Alliance. It is good to hear that the Associate Employee Membership is a positive for you, we want our associates to experience the valued benefits and peace of mind AAA provides. Our associates are an integral part of our organizational strategy and have an unmatched passion for providing value and excellence to meet our Members’ and Customers’ needs. As part of ACA's culture survey, action plans are created based on the results to continually enhance Associate engagement. We value connections and collaboration, Managers actively connect with their teams to get feedback. An excellent benefit of working in our organization is that we truly care about our Associates and are quick to effect positive change. We take all feedback seriously and regularly review our Glassdoor comments to identify areas of opportunity. If you would like to share any further information about your experience with us or any recommendations, please contact us at ACAReviews@aaamidatlantic.com

2.0

Aug 29, 2021

Great benefits bad work life balance

Business analyst

Recommend

CEO approval

Business Outlook

Pros

amazing benefits and work from home opportunities

Cons

micro-managed, out of touch with front line workers, unethical business practices

AAA Club Alliance Response

4y

Thanks for taking the time to leave a review for your time at AAA Club Alliance. We are happy that you recognize the benefits and work from home opportunities here as a pro - we are extremely proud of our hard-working team that embody AAA's Shared Values of Teamwork, Respect, Integrity, and Quality. We were, however, a little disappointed to hear your comments about the management practices. If you would like to share any further information about your experience with us, please email us at reviews@aaamidatlantic.com. All feedback will remain confidential and will be passed along to the appropriate business lines to help us influence positive change at AAA.

1.0

Feb 16, 2021

AAA is a service stuck in the last century with bosses more interested in selling credit cards than helping people.

Membership specialist

Recommend

CEO approval

Business Outlook

Pros

None whatsoever at all or in the redemption of

Cons

bad pay, pushy sales quotas, bosses who have never worked in the front or even in sales or customer service.

Viewing 76 - 78 of 586 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Corporate Travel Agent, After-Hours

Travel Sales Associate, Travel Contact Center

Supervisor l, Roadside Assistance Contact Center (2nd Shift)

Insurance Call Center Sales Agent