Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 62 reviews)); "Great people to work with" ((in 37 reviews)); "Pay is decent" ((in 36 reviews)); "Have met some great coworkers and working from home is convenient" ((in 19 reviews)); "Work life balance is good" ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 19 reviews)); "Some managers need to learn how to speak to people" ((in 18 reviews)); "Annual bonuses are pretty lousy." ((in 10 reviews)); "Salary is $15 per hour." ((in 9 reviews)); "No room for advancement in Ohio" ((in 8 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

What are the top reviewed AAA Club Alliance locations?

Wilmington , Hamilton , Cincinnati , Newark , Columbus , Philadelphia , Worthington , Richmond , Fairfax , Lexington-Fayette , Mount Laurel , Tulsa , Jersey City , King of Prussia , Arlington , Washington , Dayton , Toledo , Township of Hamilton , New York , Delaware , Southington , West Hartford , West Chester , Annapolis , Baltimore , Glen Burnie , Towson , Atlantic City , Edison

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AAA Club Alliance

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(585 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

585 reviews

3.0

Apr 26, 2024

It’s okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working indoors, off on Sundays, discount car work

Cons

Hours suck, pay is terrible compared to other places

AAA Club Alliance Response

Thank you for taking the time to share your feedback. We're glad to hear you appreciate the benefits offered to our Associates which includes working indoors (for automotive technicians our bays are air conditioned), having Sundays off when most of our stores are closed, and enjoying discounts on services such as car repairs and travel trips. We understand that you have concerns about the hours and pay. Your feedback is invaluable, and we're committed to reviewing these areas to see how we might improve. We want to ensure that our team members feel valued and fairly compensated for their hard work. If you have any specific suggestions you would like to discuss further, please email us at ACAReviews@aca.aaa.com.

2.0

Apr 17, 2024

Great Overtime But...

Roadside assistance

Recommend

CEO approval

Business Outlook

Pros

This is a 100% remote position. They offer a lot of overtime and incentives when you work overtime.

Cons

The training is horrible. If you need a day off you have to ask someone to switch shifts with you,

4.0

Apr 4, 2024

Sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

AAA membership is worth every penny you ask someone to spend. Can be a fun job if you don't have any intentions of improving your career.

Cons

No growth potential if management doesn't want you to move up, and shady communication.

AAA Club Alliance Response

Thank you for your feedback and for highlighting the value you see in the AAA membership and the enjoyable aspects of the job. We take your concerns about career growth and communication seriously. It is important to us that all employees feel they have the opportunity to advance their career. We do offer numerous benefits to our Associates with a focus on growth which includes, up to $5,250 a year in tuition reimbursement for full-time Associates, access to an online learning center to take courses and continue to grow their skillset, and a professional designation program reimbursing designations and licenses. We encourage you to reach out to your Supervisor or MyHR to voice your concerns and ensure you have the support needed to be successful in your role.

Viewing 82 - 84 of 585 Reviews

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It’s okay

Great Overtime But...

Sales

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