AAA Club Alliance reviews

3.3

49% would recommend to a friend

(586 total reviews)
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Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

586 reviews
5.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits package is great and the pay is fair. The best thing about being a manager at AAA is that the benefits, pay, and bonus structure for everybody on the team is great. You're able to give your team what they deserve, and in return manage a team where you can really help them accomplish their goals. The customers are generally kind as they are usually focused on vacation and coming in for adventures --- they're not often coming into the office for anything roadside assistance related outside of being prepared for future disasters. Work like balance is great and they like to make sure you don't work much more than what you're salaried to.

Cons

One potential downside if you're used to a retail management position is that this is more of an office manager position. You're sitting at a desk a lot and it's much quieter than your typical retail job. Sometimes days go by slower for these reasons, but there are plenty of operations to keep you busy.

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AAA Club Alliance Response
2y
Thank you for leaving a review! We appreciate that you've taken the time to provide your feedback, and we are happy to learn that you have had a positive experience working for AAA Club Alliance.
5.0
Sep 25, 2023

I really appreciate AAA Club Alliance

Recommend
CEO approval
Business Outlook

Pros

This is an organization of very nice people. We help our members when they need us so, we have many reasons to be proud of what we do every day. I have a team of great individuals and we come together to get things done. AAA Club Alliance has demonstrated true determination to provide equality for everyone who works here.

Cons

We all work from home, so I miss seeing people sometimes. We do have video meetings with our teams, but there are others I don't get to see.

4.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I've been at AAA for 10 years and love it. I never plan to leave

Cons

Call volume is high so that can be difficult esp with hard calls

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AAA Club Alliance Response
2y
Thank you for leaving your feedback regarding AAA. We are happy to hear that you have enjoyed working with us for 10 years and still counting! Your feedback regarding our call volume has been forwarded to the appropriate department.
Viewing 109 - 111 of 586 Reviews

Glassdoor has 616 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.