Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(254 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

254 reviews

4.0

Aug 16, 2024

Good company to work for

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Managers are great. Coworkers make the day fly by. Great travel perks.

Cons

Like any public facing job, people can be difficult sometimes. Base salary isn’t great for people with many years of work experience. Takes a few years to make decent commissions. Really hard to make top tier commissions, even for seasoned agents.

AAA Northeast Response

1y

Thank you for sharing your thoughts about your experience as a Travel Advisor. We're delighted to hear that you feel supported among your coworkers. Your insights are important to us, and we continuously strive to assess and analyze our compensation and support systems. Thank you again for your feedback!

4.0

Aug 15, 2024

Great Job with Amazing Benefits

Aaa emergency road service supervisor

Recommend

CEO approval

Business Outlook

Pros

Team environment competitive salary Amazing benefits

Cons

WFH limited communication could be better

AAA Northeast Response

1y

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you appreciate our team environment, competitive salary, and the amazing benefits we strive to offer. We value your contributions and are grateful to have you with us. Thank you!

3.0

Aug 8, 2024

A good company

Call center manager supervisor

Recommend

CEO approval

Business Outlook

Pros

Solid training and a professional management staff. Free premium membership, helathcare

Cons

During winter seasons you are expected to be there no matter what, even if there is a state of emergency. Lots of shifts to choose from but hard to switch. If you start second shift or the overnight shift you will wait years to get an opportunity to get a different one.

AAA Northeast Response

1y

Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our training and management staff to be professional and supportive. It's our goal to provide a positive environment where our employees can thrive. We wish you all the best and appreciate your contributions during your time with us.

Viewing 85 - 87 of 254 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

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