Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 14 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great work life balance at AAA" ((in 9 reviews)); "Amazing job and coworkers." ((in 6 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(254 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

254 reviews

3.0

Aug 1, 2024

Strict on productivity, good environment

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Nice office space, friendly staff

Cons

Super strict on when you can be offline and break times, felt almost militant.

AAA Northeast Response

Thank you for sharing your feedback with us. We appreciate your perspective as we strive to create a positive supportive work environment for all employees. Thank you for sharing your thoughts with us.

4.0

Jul 26, 2024

Great Company

Member service representative

Recommend

CEO approval

Business Outlook

Pros

As a first job, this was a great company to work for with plenty of hands on training, education help, and good entry level pay

Cons

The dress code is gendered and totally regressive

AAA Northeast Response

Thank you for your feedback and dedication to AAA Northeast for more than 5 years. We appreciate your postive comments about our training, education assistance, and pay we provide to our employees. We are committed to creating a supportive and empowering workplace for all of our team members and will take your advice into consideration. Thank you!

3.0

Jul 23, 2024

It’s a job

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great and small office is nice.

Cons

Management does not recognize or promote from within. They would rather hire from outside, train, and then mid-management leaves for better opportunities.

AAA Northeast Response

Thank you for your feedback. We appreciate your positive comments about our office environment. We will consider your feedback. Thank you.

Viewing 91 - 93 of 254 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

SEM Specialist (REMOTE)

Digital Travel Advisor