Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 45 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "Training is great and benefits growth opportunities" ((in 12 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits, Good equipment, Great ppl to work with." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

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AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(255 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

255 reviews

5.0

Apr 14, 2024

Company full of opportunities

Director

Recommend

CEO approval

Business Outlook

Pros

Amazing company to learn while you earn. Great for HS and College grads looking for their first job. Once you are an employee you will have access and visibility to all sorts of jobs in IT, Marketing, HR, Travel, Member Relations, Insurance, Finance, etc, etc. AAA Northeast is a business of businesses.

Cons

Hard to come up with any Cons. If you are a good worker with a good work ethic, this is a great Company to start, stay, learn, contribute be part of a team and possibly retire from,

AAA Northeast Response

Thank you for your dedicated service to our members and for sharing positive feedback. We are thrilled to hear you have found the company full of opportunities and a great place to learn and grow. We look forward to continuing to support your career growth and development within the club.

5.0

Apr 11, 2024

Great experience

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Terrific company benefits work life balance. Poor commission payouts

Cons

Commissions were low, barely took home conmission

AAA Northeast Response

Thank you for sharing your experience with us. We appreciate your feedback. Our employees are an asset and we are committed to ensuring fair compensation. Thank you!

3.0

Apr 9, 2024

AAA New England

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

A lot of health benefits

Cons

Only care about call time. Not at all concerned with employees mental well being at job. Encourages employees to lie to members for satisfaction. Does not have empathy for employees. Pay is not competitive.work force is annoying. Always has issues with work software but takes no company responsibility.

AAA Northeast Response

Thank you for your feedback. We are sorry to hear about your concerns regarding call time and employee well-being. We take all feedback seriously and are continuously working to improve our processes and support for our employees. If you have additional questions or concerns, please reach out to humanresources@aaanortheast.com.

Viewing 109 - 111 of 255 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

Digital Travel Advisor

SEM Specialist (REMOTE)