Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 44 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "excellent training and opportunity for movement around the company" ((in 10 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 10 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (250 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

5.0

Apr 15, 2026

New to the company

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Free membership, incentives, great culture

Cons

No commission for the 5-6 months while training

AAA Northeast Response

2mo

Thank you for sharing your experience with AAA Northeast! We’re glad to hear you’re enjoying the culture, incentives, and membership benefits. We appreciate your feedback on the training period and are committed to supporting our team as they build a strong foundation for long‑term success.

5.0

Mar 10, 2026

Great company

Roadside technician

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, good management, nice place to gain experience

Cons

Not many but they are manageable

AAA Northeast Response

3mo

Thank you for taking the time to share your experience. We're thrilled to hear that you feel valued and appreciate your recognition of the positive environment we strive to create.

1.0

Feb 12, 2026

Opportunities are limited

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and free membership

Cons

Opportunities for growth are limited once you get to a certain level. A lot of it is also political. Salary ranges are below industry average. I was there for over 7 years as the only analyst in the Insurance department. I ran all the insurance analytics on my own. I never got much help and never got a clear answer about getting promoted. I worked a lot of extra hours but I didn't mind. After 7 years they finally decide to bring in someone else, who happened to be much younger, to help with Insurance Analytics. They soon gave the promotion of team lead to this same individual. This promotion should have been mine. I have nearly 30 years experience in analytics, most of it in the insurance industry and 7 years with AAA Northeast. This person only had a handful of years in analytics with none in insurance. That's when I decided to leave.

AAA Northeast Response

4mo

Thank you for sharing your experience with us. We're sorry to hear that your time at AAA Northeast did not meet your expectations. We're committed to continuously improving our processes and equitable opportunities for all employees.

Viewing 10 - 12 of 250 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

New to the company

Great company

Opportunities are limited

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