Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Member Service Counselor (9) , Insurance Agent (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Customer Service Representative (5) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 41 reviews)); "AAA members are great people to help and provide services." ((in 13 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 18 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Very low compensation." ((in 5 reviews)); "long hours most of the time" ((in 3 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , West Springfield , Garden City , Union , Hamden , Milford , Springfield , Yorktown Heights , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack

Skip to content Skip to footer

Notifications

AAA Northeast

AAA Northeast reviews

3.7

67% would recommend to a friend

(256 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.5

Career opportunities

AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

1.0

Sep 14, 2023

Screwed up and didn't check my BK when hired

Territory account manager

Recommend

CEO approval

Business Outlook

Pros

So I got the job and went over and above. Did everything no one else wanted to do. Took on more responsibilities than anyone in my team. Was loved and revered by my team and several levels of management.

Cons

HR apparently did an updated background check on me after 9 months of stellar work, and found some stupid stuff from 15 years ago. It's so old and stupid, the state of RI even appointed me as a Notary Public! I can officiate legal documents for christ sake, but AAA gave me the boot. This stuff's not new - it's 15 years old! Why is this a problem now? Why didn't you find this out at the BK check you supposedly did when you hired me?? They tell you you're family, and make you feel like they have your back. But when the time comes to show it, they're like different people. AAA has a lot of good stuff about working there. But I recommend you avoid them, because you will never know when they might can you for something you did decades ago!

5.0

Aug 25, 2023

Great place to work

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits, pay, and commission structure

Cons

Like all sales jobs, lots of hard work and communication skills needed

AAA Northeast Response

We appreciate you taking the time to share your experience with us. Your comments regarding the culture and environment are greatly appreciated. It's rewarding to hear we are heading in the right direction.

5.0

Aug 16, 2023

Great interview questions, helpful onboarding

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reputation for reliability and consistency in member services

Cons

Can't think of any cons

AAA Northeast Response

Thank you for the five-star review! It's great to hear you had a positive experience with our interview process and onboarding. We appreciate your engagement and helping to serve our members.

Viewing 133 - 135 of 256 Reviews

Jobs at AAA Northeast

Digital Travel Advisor

Insurance Sales Agent

Insurance Sales Agent

Digital Travel Advisor

Digital Travel Advisor