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      AAA Northeast

      Engaged Employer

      AAA Northeast reviews

      3.7

      67% would recommend to a friend

      (250 total reviews)

      John Galvin

      76% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      250 reviews
      5.0
      Oct 6, 2021

      Incredible Workplace

      Associate marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, lots of advancement opportunities, tons of resources and benefits

      Cons

      Low pay Company sometimes gets in the way of itself progressing because of red tape

      avatar
      AAA Northeast Response
      4y
      It’s great to hear you’re enjoying your experience at AAA Northeast.
      5.0
      Oct 2, 2021

      AAA is Hiring - Call Center CSR, Dispatch, Membership

      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Premier Membership, you get $3.00 every time a mbr makes a payment on their dues or adds a member. Working after 6pm you get .75 raise. Tuition Reimbursements available. You get to work from the comfort of your own home, or if you want a hybrid model you can do 3 days at work & 2 days at home. There is always new & exciting Pilot Programs that you can be a part of, to excel your career. Come & join one of Rhode Island's greatest places to work now for the past several years. AAA has over 50 self-development courses that help your professional growth & we also also have free classes with Excel, Word, PowerPoint & Access. WE are nationwide so you can transfer to any club in the US. Right now I am taking an eight month Career Exploration program funded by AAA where it helps you understand which business line you fit into. It's a big investment for the club for future success. This company cares ALOT about its employees and is always willing to listen. Management makes you feel empowering. Also, there is always OT available. Being able to help someone after they have broken down on the road, is extremely fulfilling.

      Cons

      AAA has been tremendously busier that ever before the past year, so there is always work that needs to be done. If you like a fast paced environment, with ALWAYS room for improvement, then you have come to the right place. I really don't have anything back to say.

      avatar
      AAA Northeast Response
      4y
      Thank you for such a thoughtful review and for all the work you do to help us serve our members and achieve our goals. And, thank you for the feedback for management! We wouldn’t be able to provide the level of service we strive for without the dedication of employees like you-- thanks again!
      1.0
      Sep 9, 2021

      Toxic

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly do not have any positive statements to make.

      Cons

      Toxic Leadership, Boys Club, Hours to Pay were terrible, on-call 24/7, gas-lighting, growth was controlled by one person in the whole department so there was absolutely no growth opportunities if they felt you were in the "right spot" despite the personal awareness and knowledge that you were not. Other departments may have been better, but this one was terrible

      avatar
      AAA Northeast Response
      4y
      We’re sorry to hear this, and we’d like to learn more about your experience and the comments you shared. Please email us at hr@aaanortheast.com if you’d like to provide more information. Thank you.
      Viewing 208 - 210 of 250 Reviews
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      ReviewsAAA Northeast reviews

      Glassdoor has 256 AAA Northeast reviews submitted anonymously by AAA Northeast employees. Read employee reviews and ratings on Glassdoor to decide if AAA Northeast is right for you.