Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 44 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "excellent training and opportunity for movement around the company" ((in 10 reviews)); "Amazing job and coworkers." ((in 5 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 19 reviews)); "poor management" ((in 10 reviews)); "Leadership at AAA is lacking in all areas." ((in 6 reviews)); "Assistant manager was amazing." ((in 5 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

5.0

Jun 16, 2021

Passionate about employees and the work being done everyday

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Truly cares about the well being of employees Competitive benefit and wellness offerings Engaged team members that support My leader supports my growth and encourages me to try new things The organization is growing in new and innovative ways

Cons

There are some antiquated senior leaders Could be more diverse in leadership Encourage more managers to empower their employees

AAA Northeast Response

5y

Thank you for not only the review but also for all the work you do to help us achieve our goals and serve our members! We could not provide the level of service we strive for without the dedication of employees like you!

5.0

Jun 16, 2021

Dream Job

Corporate trainer

Recommend

CEO approval

Business Outlook

Pros

AAA supports it's employees and their long term growth. The resources offered to employees for development is robust. Management takes great care in building relationships with employees, finding out what success looks like to them, and then help the employee to achieve it. Excellent work life balance. Employee benefits are the best I've ever had. All of the facilities I have worked in have been clean, comfortable and recently renovated.

Cons

Can't think of one con.

AAA Northeast Response

5y

Thank you for your feedback! As an organization, we pride ourselves on cultivating exceptional experiences for each of our employees!

5.0

Jun 16, 2021

Remarkable culture, generous benefits, mission-driven work

Managing director

Recommend

CEO approval

Business Outlook

Pros

Highly employee-focused organization and senior leadership team; member (customer)-focused decision-making; collaborative colleagues; strong commitment to career progression; and genuine and humble concentration on making a positive difference in diversity, equity, inclusion, and belonging

Cons

Because of the multiple business lines and nature of certain roles, communication to all employees can sometimes be difficult

Viewing 235 - 237 of 250 Reviews

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Digital Travel Advisor

AAA Northeast

AAA Northeast reviews

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Passionate about employees and the work being done everyday

Dream Job

Remarkable culture, generous benefits, mission-driven work

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