Does AAA Northeast pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Northeast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AAA Northeast. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at AAA Northeast?

67% of AAA Northeast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Northeast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AAA Northeast?

Member Service Representative (11) , Insurance Agent (8) , Member Service Counselor (8) , Travel Agent (7) , Insurance Sales Agent (6) , Manager (6) , Travel Advisor (6) , Director (5) , Dispatcher (5) , Life Insurance Agent (5) , Branch Manager (4) , Customer Service Representative (4) , Human Resources (4) , Project Manager (4) , Supervisor (4)

What are the pros of working at AAA Northeast according to real employee reviews?

"Benefits were great and was looking forward to moving up or into different areas of the company." ((in 43 reviews)); "AAA members are great people to help and provide services." ((in 12 reviews)); "The onboarding process and training is amazing" ((in 11 reviews)); "Great benefits package that includes things like the very competitive 6% 401k match with Roth option, and unique but valuable paid day off before your wedding, and also an unusual but welcome seasonal 'surprise' days (treated to a treat/snack or similar small 'thank you' token)." ((in 6 reviews)); "Amazing job and coworkers." ((in 5 reviews))

What are the cons of working at AAA Northeast according to real employee reviews?

"Low pay compared to market value for similar positions" ((in 17 reviews)); "poor management" ((in 12 reviews)); "Toxic Leadership, Boys Club, Hours to Pay were terrible, on" ((in 7 reviews)); "Assistant manager was amazing." ((in 6 reviews)); "Worse, management will look for any reason — real or fabricated — to terminate employees, especially if it means they won’t have to pay out money owed under the old or new compensation plans." ((in 5 reviews))

What are the top reviewed AAA Northeast locations?

Providence , Boston , Wayne , New York , North Andover , Garden City , West Springfield , Union , Hamden , Milford , Springfield , Brick , Hackensack , Newark , Vienna , Saratoga Springs , Vestal , Farmingdale , Long Island City , Maspeth , Nanuet , Yonkers , Newburgh , Utica , Grand Rapids , Portland , Costa Mesa , Los Angeles , Merrimack , Cumberland

AAA Northeast reviews

3.7

67% would recommend to a friend

(250 total reviews)

John Galvin

76% approve of CEO

69% positive business outlook

Ratings by demographic groups

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AAA Northeast has an employee rating of 3.7 out of 5 stars, based on 250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Northeast employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

250 reviews

1.0

Sep 9, 2021

Toxic

Manager

Recommend

CEO approval

Business Outlook

Pros

Honestly do not have any positive statements to make.

Cons

Toxic Leadership, Boys Club, Hours to Pay were terrible, on-call 24/7, gas-lighting, growth was controlled by one person in the whole department so there was absolutely no growth opportunities if they felt you were in the "right spot" despite the personal awareness and knowledge that you were not. Other departments may have been better, but this one was terrible

AAA Northeast Response

4y

We’re sorry to hear this, and we’d like to learn more about your experience and the comments you shared. Please email us at hr@aaanortheast.com if you’d like to provide more information. Thank you.

5.0

Aug 27, 2021

Best company and team I've ever worked with

Ui/user experience specialist

Recommend

CEO approval

Business Outlook

Pros

The team empowers each other There is always someone who is available and willing to help Everyone is really patient and understanding The onboarding process and training is amazing Great work-life balance Supported career development and growth Diverse, Inclusive Great insurance package/benefits program Competitive compensation Management is involved and makes our team feel like a family Not being micromanaged is amazing Our VP is amazing, my direct supervisor is amazing, the team is amazing. Everyone gets along. There's no "clique" feeling. I've worked for several companies in the past where I've dreaded work every day and I was miserable. For AAA Northeast I am actually enjoying working, time literally flies by and I look forward to it every day. The weekends are still nice obviously, but getting to the weekend isn't what drives me anymore. I love my job!

Cons

None. The only thing I can think of is due to covid and having to work from home, there are team members in other business lines I wish I could engage with and collaborate with more. Having said that, we are all brainstorming on ways to improve upon the work-from-home experience currently. It's actually amazing aside from wanting to see people from other business lines more often. So many great ideas were brought up and I'm excited to see what's to come! Management is so caring in making sure our needs are met, always looking for ways to improve and open to constructive criticism at all times. It is such a safe and welcoming space.

AAA Northeast Response

4y

Thank you for such a thoughtful review and for all the work you do to help us serve our members and achieve our goals. We wouldn’t be able to provide the level of service we strive for without the dedication of employees like you!

5.0

Jul 30, 2021

Great Company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multiple Business lines allowing for career changes while staying a part of the AAA family Award winning training program catered towards your current job and future opportunities within the company Top notch senior management (right up to our CEO) who truly care and support every one of their employees like family Great benefits including health, dental and 401K along with perks geared toward wellness

Cons

Business lines work in silo's missing opportunities for continued growth within the organziation

AAA Northeast Response

4y

Thank you for such a thoughtful review!

Viewing 25 - 27 of 250 Reviews

Jobs at AAA Northeast

Driver Improvement Trainer

Driver Improvement Trainer

Hybrid Insurance Agent- Hadley

Hybrid Insurance Agent- Auburn

Driver Improvement Trainer

AAA Northeast

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Toxic

Best company and team I've ever worked with

Great Company to work for

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