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AAA The Auto Club Group

Engaged Employer

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,128 total reviews)
avatar

Joe Richardson

61% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

2.9

Career opportunities

2.7

Senior management

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
2.0
Apr 9, 2013

Auto Club South no longer exists

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some great people at Auto Club South and they really tried to establish a family atmosphere.

Cons

There are some really, really, long-term employees who have a vested interest in keeping the status-quo (such as they are used to) and therefore progress has been very limited. Technology and infrastructure below executive level is also lacking. The company has been taken over and is now Auto Club Group and everything is changing -- still very slowly.

1.0
Jan 9, 2013

Horrible

Policy specialist
Recommend
CEO approval
Business Outlook

Pros

If u work in the call center you better go to good shrink. The moral is so negative. Call center is a dead end. The call monitor is biased and unfair, the micro management is so unprofessional. They will look out Of their window in their cubilce too make sure your taking 100 calls per day. If your children get sick you better have fmla or you will get written up. Everyone is scared Of management ..the supervisors take long lunches, come in late, talk in the cubicle and treat the reps like slaves.

Cons

work in the manager or executive level and you will have a good time . The bathrooms in office are very dirty, everyone is ,rude they will walk right into u and have bad manners. The call center ceiling air filters have never been clean, everyone is sick and coughing breaThing dirty air. They dont vacum floors. Its gross like a .prison. If supervisor ask you to come in the office ..its usually a write up or a bad job you did and demeaning .

Viewing 1111 - 1113 of 1,128 Reviews
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ReviewsAAA The Auto Club Group reviews

Glassdoor has 1,195 AAA The Auto Club Group reviews submitted anonymously by AAA The Auto Club Group employees. Read employee reviews and ratings on Glassdoor to decide if AAA The Auto Club Group is right for you.