Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA The Auto Club Group?

43% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (81) , Customer Service Representative (42) , Insurance Sales Agent (36) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (21) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Sales Associate (12) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 122 reviews)); "Good pay and progression etc" ((in 79 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 40 reviews)); "Benefits Big company Very friendly Work from home" ((in 30 reviews)); "Good work life balance professional" ((in 29 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 25 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 21 reviews)); "Low salary compared to documented competition." ((in 16 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 16 reviews)); "Poor management and leadership." ((in 11 reviews))

What are employees saying about AAA The Auto Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group layoffs and their outlook for job security at AAA The Auto Club Group in 2026.

What are the top reviewed AAA The Auto Club Group locations?

Dearborn , Tampa , Denver , Charlotte , Detroit , Grand Rapids , Heathrow , Atlanta , Orlando , Costa Mesa , Omaha , Nashville , Chicago , Saint Louis , Los Angeles , Aurora , Coppell , Raleigh , Knoxville , Pittsburgh , Lake Mary , Saint Petersburg , Greensboro , Burnsville , Colorado Springs , Miami , Madison , Milwaukee , Warren , Fort Myers

Skip to content Skip to footer

Notifications

AAA The Auto Club Group

AAA The Auto Club Group reviews

3.1

43% would recommend to a friend

(1,128 total reviews)

Joe Richardson

61% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

2.9

Career opportunities

2.7

Senior management

AAA The Auto Club Group has an employee rating of 3.1 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA The Auto Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 19, 2012

Slavedriving

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Money is the only reason I stayed for 4 years.

Cons

Management lacks training and integrity.

2.0

Sep 19, 2011

Long hours, called in on days off and still not able to meet AAA's schedule desires.

Aaa automobile club is a dead end job

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Good job if one likes to work and speak to the public. I loved my job. Great office environment, breakroom, restrooms, great areas for breaks and lunch or dinner.

Cons

Not knowing what to expect the next time you walk into your job. A member or members of management may like you but if one does not, look out. AAA wanted more hours from me on a part-time basis and with my having a main, full-time job.

2.0

Aug 7, 2011

Not the best place to work.

Sales agent

Recommend

CEO approval

Business Outlook

Pros

You can make money as long as you work to death Most of your colleagues are nice to work with

Cons

Idiot managers, they hire the best "Yes Men and Women" and make them into managers. Most of them have no clue on how to grow the company. No career path for sales agents They don't spent no money on infrastructural or any support. The computer and technology are from the 80's. A really Cheap, Cheap company

Viewing 1120 - 1122 of 1,128 Reviews

Top companies for "Compensation and Benefits" near you

Aon

3.5★Compensation & Benefits

MetLife

3.6★Compensation & Benefits

New York Life

3.4★Compensation & Benefits

Marsh

3.6★Compensation & Benefits

Jobs at AAA The Auto Club Group

Applications Consultant

Business Intelligence Support Analyst

Fleet Dispatcher (On-Site)

AAA The Auto Club Group reviews FAQs

Reviews AAA The Auto Club Group reviews

AAA The Auto Club Group

AAA The Auto Club Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Slavedriving

Long hours, called in on days off and still not able to meet AAA's schedule desires.

Not the best place to work.

Top companies for "Compensation and Benefits" near you

Jobs at AAA The Auto Club Group

AAA The Auto Club Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

AAA The Auto Club Group reviews FAQs

Jobs at AAA The Auto Club Group