ABF Freight reviews

3.9

60% would recommend to a friend

(699 total reviews)
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Seth Runser

83% approve of CEO

57% positive business outlook

ABF Freight has an employee rating of 3.9 out of 5 stars, based on 699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ABF Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

699 reviews
3.0
Jan 11, 2026

A shell of the past

Recommend
CEO approval
Business Outlook

Pros

- The people. I’ve met many managers/supervisors, drivers, and customers that are amazing people. I had built friendships that will last a lifetime. - Good job right out of college. - Not a very difficult line of work. It’s not overly complicated. No need to reinvent the wheel. - I truly enjoyed this career when I first started. The MT program was amazing when I went through it.

Cons

- Covering shifts for supervisors is terrible. Good luck getting into a regular schedule in this role. - Senior management is rarely transparent, and their problems definitely “roll downhill”. You will be told one day to hire up in expectation of business increase, but will not show you the supporting information. Once you hire on drivers (who had left other driving jobs in hopes of working for ABF) you’re told to lay them off a month later. And you’re the one that has to ruin their lives by laying them off, not senior management that made you hire them. - Very little advancement opportunity. Beyond mid management, opportunities are scarce unless you want to move to Fort Smith, which most do not want to… - The drivers. There are good drivers, but most of the great drivers are retiring and the new generation are terrible in comparison. Constantly stealing time, rude, and will compromise business for their own personal agendas. - The union. No need to elaborate. - Equipment given to end of line terminals is garbage making it nearly impossible to do the job. And then the company pinches pennies when looking at making repairs. - Sales and Ops are never on the same page. Solutions are sold without consulting ops, and ops is left to find a solution that is usually either extremely inefficient or dangerous to the drivers. Then someone will tell you that we have “the skill and the will” to get it done, as if to twist the knife. - ABF gets the scraps that the other carriers don’t want. All hard to handle freight and almost no standard skids. Then we jam it all into a trailer in the name of DARLA and wonder why we damage so much stuff and lose customers.

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ABF Freight Response
5mo
Thank you for taking the time to share your experience with us. We're glad our Management Training program and the teams you worked with were highlights of your career. We take your comments on career advancement, equipment needs, and leadership support seriously, and we're sharing them with HR leaders for further review. If you would like to share any additional feedback, please email us at employeeexperience@arcb.com.
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Glassdoor has 723 ABF Freight reviews submitted anonymously by ABF Freight employees. Read employee reviews and ratings on Glassdoor to decide if ABF Freight is right for you.