There is a high level of nepotism in the company, and generally low level of accountability. The President is the owner's daughter, and she seems more concerned with revenue and "new clients" than retention or profitability. The sales teams are consistently granted "discounts" after they've over-designed an exhibit, not trusting the designer to guide the design to be in budget. Emoloyees are never given company updates with useful information. Being a family-owned company makes it seem like they don't think they actually need to report how the company is performing to anyone. They don't share projections or profits. There haven't been employee raises in over 4 years.
Being a person who tries to keep budgets and timelines in check will get you labeled as "difficult." They only want employees who will say yes to everything.
There are a lot of remote employees and employees who take advantage of a work from home option. That can make communication difficult at times. Nice gig if you can get it, I guess.