Does ACE Cash Express pay their employees well?

According to anonymously submitted Glassdoor reviews, ACE Cash Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ACE Cash Express. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ACE Cash Express?

39% of ACE Cash Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ACE Cash Express 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at ACE Cash Express?

Center Manager (85) , Sales Associate (50) , Customer Service Representative (45) , Store Manager (37) , District Manager (19) , Service Associate (16) , Manager (14) , Teller (11) , Sales Associate/Cashier (8) , Customer Service Associate (7) , Cashier (6) , Assistant Manager (5) , Bank Teller (5) , Customer Service Representative (CSR) (5) , Sales Representative (5)

What are the pros of working at ACE Cash Express according to real employee reviews?

"good benefits and pay for their employees" ((in 39 reviews)); "Good pay pto which is great only after 3 months" ((in 37 reviews)); "Great people to work with." ((in 15 reviews)); "Great coworkers and fast paced" ((in 14 reviews)); "I had a good manager and mentor." ((in 9 reviews))

What are the cons of working at ACE Cash Express according to real employee reviews?

"Long hours and lack of help since you work alone mostly" ((in 35 reviews)); "Can easily turn bad with bad management" ((in 31 reviews)); "No work life balance was there" ((in 14 reviews)); "They do not promote from within, the upper management is clueless, no sense of how to treat employees or customers." ((in 13 reviews)); "Woeking long hours alone and not able to leave the branch" ((in 12 reviews))

What are employees saying about ACE Cash Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ACE Cash Express layoffs and their outlook for job security at ACE Cash Express in 2026.

What are the top reviewed ACE Cash Express locations?

Irving , Dallas , Houston , Pittsburgh , Indianapolis , Memphis , Los Angeles , Jacksonville , Cleveland , Denver , Portland , Baltimore , Saint Louis , Fort Worth , New Orleans , Philadelphia , Orlando , Phoenix , Tulsa , Killeen , Tyler , Minneapolis , Sacramento , Colorado Springs , Aurora , Kansas City , Virginia Beach , Charlotte , Amarillo , Austin

ACE Cash Express reviews

3.0

39% would recommend to a friend

(570 total reviews)

Jay B. Shipowitz

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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ACE Cash Express has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACE Cash Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

570 reviews

3.0

Nov 1, 2010

understand business processes

Analyst

Recommend

CEO approval

Business Outlook

Pros

equal opportunity employer, good ambience to work

Cons

stringent timings, gossip, salary, attitude

3.0

Sep 20, 2010

3

Teller

Recommend

CEO approval

Business Outlook

Pros

Great place to work if you are enrolled in college, they work around your schedule.

Cons

Not really a good place to start a career, not many opportunities for advancement.

4.0

Sep 18, 2009

Company was a great parttime job I probably could not see myself working there long time.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

1. Open door to management for complaints and questions 2. Fantastic Reward System 3. Pretty Good Training

Cons

1. Every region is different which makes it hard to communicate on a horizontal level 2. Sometimes seemed as though the company did not take time out to understand all that we as Sales Associates and Center Managers were required to do before increasing work load or "solving" problems. 3. Infrastructure does NOT flow appropriately; the hard work tends to pile up at the bottom while upper level management cannot be contacted majority of the time.

Viewing 565 - 567 of 570 Reviews

Jobs at ACE Cash Express

Part Time Sales Associate

Roanoke, VA

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Bilingual Sales Associate

ACE Cash Express

ACE Cash Express reviews

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Reviews by job title

understand business processes

3

Company was a great parttime job I probably could not see myself working there long time.

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