Pros
The pay is alright for a job that's pretty straight forward once you get the hang of it.
Cons
I can say so much the main part to look out for is that they take FOREVER between training and actually starting working with clients (everyone I work with has said this) and they DO NOT communicate with you whatsoever. You have to constantly reach out to them and try to figure out what's going on. Even my supervisors were getting frustrated because I wasn't getting started on cases since I was waiting for the stupid RBT certification board to approve me. I wait 3 entire months after my training and come to find it was some type of clerical error on ACES's end that was slowing everything down. Either way if I wasn't living at home at the time I would have been practically homeless. Not to mention since starting the job it has been miscommunication after miscommunication. You would think after being established for over 20 years, you wouldn't mess up so much as to lose all of the new hire paperwork, and not tell someone their work schedule, or why they're not getting enough hours, or you know why they haven't heard from the company that hired them to start working. I have had horrible customer service jobs and I am usually not one to post about my jobs, but I was honestly surprised by the level of unprofessionalism especially as my first post-grad job experience I expected more. But maybe that's just me... and maybe I should have guessed by how quickly I was hired that there's a reason they're so desperate for employees.. just know you've been warned.