ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)
avatar

Maria Black

54% approve of CEO

54% positive business outlook

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

433 reviews
3.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Environment People Work Life Balance Schedule Flexibility

Cons

Compensation Growth Quality of Work

avatar
ADP Response
7y
We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.
2.0
Apr 30, 2019
Recommend
CEO approval
Business Outlook

Pros

fair compensation package and ok benefits

Cons

workload is not realistic or manageable, no supportive resources

avatar
ADP Response
7y
Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.
2.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The people you work with is really the only pro to working in the Major Accounts department, everyone is so kind and are like family.

Cons

Don’t think hard work and being an exceptional employee will get you anywhere here. To move up in this company it is all about who you know, who you’re related too and what relationships you’ve built with management. There are implicit biases with managers and even upper management. Also, upper management in the La Palma office has a real lack of diversity. Another major con is the Account Manager role has morphed into a role that has taken responsible from other roles at ADP. We’ve taken on their work but are given less pay.

avatar
ADP Response
7y
Thank you for taking the time to write this review as we value and consider all feedback. In regard to your concern, it is ADP's policy to provide equal employment opportunity to applicants and our associates, including individual growth opportunities. ADP decisions concerning applicants and associates without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. Employment actions are based upon ADP's operating needs and individual applicant or associate merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Thanks again for your feedback. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at hr.associate.relations@adp.com.
Viewing 361 - 363 of 433 Reviews

Glassdoor has 24,910 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.