Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1661 reviews)); "Flexible and good work life balance" ((in 1421 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1416 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1061 reviews)); "Very flexible and good pay" ((in 757 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 814 reviews)); "Some managers are bad apples but not all" ((in 482 reviews)); "low salary and very influenced" ((in 463 reviews)); "Poor upper management." ((in 157 reviews)); "Hours are long and unflexible" ((in 151 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (433 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

433 reviews

4.0

Dec 8, 2015

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people there were very nice to work with. Nice cafeteria and cute little park thing in the middle of the building. (Outside)

Cons

The cafe is way way way way way way way way way way wayyyyyyy EXPENSIVE!!!!!!

5.0

Dec 2, 2015

nice environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

environment is nice coworkers are nice good location must experience for yourself because each individual is different would recommend to a friend nice benefits

Cons

different for each individual so can't give a realistic con at the moment doesn't pay enough for the work that is done employees should be recognized more often

1.0

Mar 19, 2015

Acquisition layoff

Account manager

Recommend

CEO approval

Business Outlook

Pros

The company I worked for was acquired by ADP. They laid me off almost immediately. This is a pro because I dislike working for large companies and I got a good severance

Cons

For the brief time I worked for ADP, I found the senior management I interfaced with to be lie in your face type of people. They seemed to enjoy the secretiveness of the lay off process and promises were made that were never intended to be kept. There was some playing with minds that occurred. I didn't much care so it didn't faze me but some of my co-workers were very upset. The ADP pay is really poor btw.

Viewing 397 - 399 of 433 Reviews

Jobs at ADP

Associate Account Manager - Entry Level (Non-Sales)

Associate Account Manager - Entry Level (Non-Sales)

Maitland, FL

View job

Customer Service Representative / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

Customer Service Representative/Call Center/Client Support

ADP

ADP Client Support Associate reviews

Company ratings over time

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Reviews by job title

CSR

nice environment

Acquisition layoff

Jobs at ADP

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