Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 433 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 433 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

51% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

ADP Client Support Associate reviews

3.2

51% would recommend to a friend

(433 total reviews)

Maria Black

54% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 433 company reviews on Glassdoor. This indicates that most Associate Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

433 reviews

5.0

Dec 3, 2022

Amazing Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Outstanding Office Culture, Proactive approaches, Diversity

Cons

Poor Training, Out of touch Leadership

5.0

Nov 30, 2022

Good experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP has many benefits and pays well. Plenty of overtime available

Cons

Only downside is some of the clients you deal with are mean and nasty

ADP Response

3y

We really appreciate hearing from current associates and are happy to hear that you are having a great experience with us. And don't forget about our Associate Referral Program. Earn monetary bonuses for eligible referrals that are hired and join you at ADP!

4.0

Nov 30, 2022

Fantastic organisation for mid level professionals

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Defined set of process - Good colleagues - Work life balance

Cons

- Lower pay than market - Leadership might not understand most of the pain problems in modern day business

Viewing 163 - 165 of 433 Reviews

Jobs at ADP

Associate Account Manager - Entry Level (Non-Sales)

Associate Account Manager - Entry Level (Non-Sales)

Customer Service Representative/Call Center/Client Support

Client Service & Product Support Consultant - Fraud Investigation

ADP

ADP Client Support Associate reviews

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Ratings by demographic groups

Reviews by job title

Amazing Culture

Good experience

Fantastic organisation for mid level professionals

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