ADP Associate Client Support Consultant reviews

3.3

47% would recommend to a friend

(447 total reviews)
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Maria Black

48% approve of CEO

50% positive business outlook

Associate Client Support Consultant employees have rated ADP with 3.3 out of 5 stars, based on 447 company reviews on Glassdoor. This indicates that most Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support Consultant professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

447 reviews
3.0
Feb 21, 2026

Decent but no personality

Recommend
CEO approval
Business Outlook

Pros

Good pay. The people were nice and easy to get along with

Cons

Very large PC political culture. Lots of big brother oversight

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ADP Response
3mo
Thank you for sharing your insights on your time at ADP. We appreciate your feedback.
1.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid job position and easy job

Cons

My experience at ADP felt very call-center oriented, and personally I felt the pay didn’t fully match the workload. Shifts can be close to 10 hours with only two 15-minute breaks and a 30-minute lunch, which can feel restrictive when you’re consistently on calls. There’s also a high level of monitoring, and growth can seem challenging since most of the time is spent handling calls with limited flexibility. It can be a good place to gain experience, but it may not be ideal if you’re looking for faster career progression, flexibility, or higher compensation.

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ADP Response
3mo
Thank you for sharing your review and rating with us on Glassdoor. We appreciate your insights.
5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, 6% 401K Match and the people and little extra things like free catering and gift raffles they do for team morale is very nice. The hybrid 2 days from home and 3 days in office is also a pro.

Cons

Job is tough and there is a lot to learn, they give you 3 months of training before you take calls. Call centers can be a grind dealing with people all day so you have to be mentally strong.

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ADP Response
5mo
Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.
Viewing 7 - 9 of 447 Reviews

Glassdoor has 24,969 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.