5.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook
Pros
Worked on an awesome team, I worked and partnered with other departments and developed a great work experience. With the amount of knowledge you have to obtain is a lot and sometimes training on new products is minimal
Cons
NPS/AM surveys are used to rate your performance you can have a good month or a bad which counts against you. The Account Manager Role is a make or break you and is very stressfull especially with the amount of clients you are assigned. If you do not improve on NPS our Account Manager surveys you will be terminated. Nothing else you do in your role is not even accounted for it is all about Surveys and what clients say about you or ADP.