Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.3 out of 5 stars in 366 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 366 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

48% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1673) , Associate District Manager (640) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (231) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1663 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1456 reviews)); "Flexible and good work life balance" ((in 1442 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1064 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 761 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 843 reviews)); "Some managers are bad apples but not all" ((in 487 reviews)); "low salary and very influenced" ((in 468 reviews)); "Poor upper management." ((in 152 reviews)); "Hours are long and unflexible" ((in 151 reviews))

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ADP

ADP Client Support Analyst reviews

3.3

48% would recommend to a friend

(366 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Support Analyst employees have rated ADP with 3.3 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

366 reviews

4.0

Aug 6, 2011

Excellent

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunities for growth. Fair compensation. Career progression.

Cons

Corporate mentality. Too much bureacracy. Sometimes employees feel like clogs in the wheel

3.0

Mar 7, 2011

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Solid company to work for

Cons

No vacation allowed during Christmas.

2.0

Oct 10, 2010

Sales Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Strengh of Company. When everyone is succeeding it is a great place to work. This organization is sales driven. If your manager is good you will succeed if not you will fail.

Cons

Direct Management some are prepared and understand the business. Others are there because of previous management and are not aware on how to manage employees or customers and effect performance of the employee.

Viewing 358 - 360 of 366 Reviews

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