Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (639) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (248) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1650 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1444 reviews)); "Good work life balance and learning" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1065 reviews)); "Very flexible and good pay" ((in 747 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 477 reviews)); "Poor upper management." ((in 157 reviews)); "Can be stressful and long hours" ((in 154 reviews))

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

351 reviews

2.0

Dec 1, 2013

Disorganized management leads to inconsistent results.

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP has flexible schedules for some positions, which enhances work/life balances. The company offers a lot of opportunity for volunteering and charity work.

Cons

Large workload and long hours. Management has problems balancing workload, so employees expected to pick up the slack. The company is slow to respond to feedback and the bottom line is more important than employee satisfaction. Certain business groups have low morale and distrust with senior management.

4.0

Sep 18, 2013

enjoyed lots of perks

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

advancement , lots of help, bonus

Cons

i had to travel , lots of work

4.0

Sep 9, 2013

A great place to start a career

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, Great Career Opportunities, Competitive Pay, Heath Benifits

Cons

Location, Location, Location....Internal Communication, Bonus Structure, Job Requirements change frequently

Viewing 331 - 333 of 351 Reviews

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Customer Service Representative/Call Center/Client Support

Customer Service Representative

Customer Service Representative

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ADP Client Support Representative reviews

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Reviews by job title

Disorganized management leads to inconsistent results.

enjoyed lots of perks

A great place to start a career

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