Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

2.9

Work/Life balance

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

2.0

Sep 9, 2025

Bad management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and tuition reimbursement.

Cons

Bad management, blackout periods November - March. Scheduled breaks and only a 30 minute lunch.

ADP Response

9mo

Thank you for your insights and assessment regarding your time with ADP.

5.0

Sep 4, 2025

The Kind of Work Family You Want to be A Part Of

Account manager

Recommend

CEO approval

Business Outlook

Pros

Supportive teams and Management, growth in career opportunities.

Cons

Implementation issues that later cause problems for clients, which lead to payroll, or other departments needing to fix in a short period of time.

ADP Response

9mo

We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.

2.0

Sep 1, 2025

Interesting Place

Account manager

Recommend

CEO approval

Business Outlook

Pros

Never a dull moment. Not a boring job.

Cons

A lot of gossiping and lack of leadership

ADP Response

9mo

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 13 - 15 of 351 Reviews

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Customer Service Representative/Call Center/Client Support

Customer Service Representative / Call Center / Client Support

Customer Service Representative

Customer Service Representative

Customer Service Representative

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ADP Client Support Representative reviews

Ratings by category

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Bad management

The Kind of Work Family You Want to be A Part Of

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