Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (351 reviews)

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Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

351 reviews

1.0

May 2, 2025

Toxic

Account manager

Recommend

CEO approval

Business Outlook

Pros

Met some great people that became lifelong friends

Cons

Managers only promoted people they liked. 42 clients is way too much for anyone to handle. The job is payroll and they dont teach you. Very low pay

5.0

Apr 29, 2025

Strong training ground for payroll and HCM

Account manager

Recommend

CEO approval

Business Outlook

Pros

Learning opportunities and exposure to comprehensive work

Cons

Heavy workload and long hours during peak season

4.0

Apr 23, 2025

Good culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good culture with good benefits

Cons

Selling in to established businesses can be hard

ADP Response

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

Viewing 25 - 27 of 351 Reviews

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Customer Service Representative/Call Center/Client Support

Customer Service Representative / Call Center / Client Support

Customer Service Representative

Customer Service Representative

Customer Service Representative

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ADP

ADP Client Support Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Toxic

Strong training ground for payroll and HCM

Good culture

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ADP reviews FAQs

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