ADP Implementation Engineer reviews

3.4

67% would recommend to a friend

(664 total reviews)
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Maria Black

76% approve of CEO

67% positive business outlook

Implementation Engineer employees have rated ADP with 3.4 out of 5 stars, based on 664 company reviews on Glassdoor. This indicates that most Implementation Engineer professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Implementation Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

664 reviews
2.0
Sep 8, 2017

Careful

Recommend
CEO approval
Business Outlook

Pros

Clients are great. Co-workers help each other.

Cons

Management is protected even when they retaliate. No support from VP's. If you complain they work against you. No loyalty for your hard work and dedication. When systems go down, you are not allowed to tell clients what is going on as they want to protect sales. They hide a lot of faults and issues.

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ADP Response
8y
Thank you for sharing your ADP experience in El Paso with Glassdoor. Your feedback is valuable to us.
4.0
Sep 8, 2017

Good company

Recommend
CEO approval
Business Outlook

Pros

- Company offers wide-range of high-end facilities - Promotes work-life balance - Promotes gender equality - Friendly environment and has diverse mix of people from different walks of life

Cons

- Less opportunity for career growth - Depends on the business unit but some people from the upper management are not very good with taking care of the employees

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ADP Response
8y
Thank you for the clear and insightful review. We will share your insights with our HR teams.
1.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

The work is interesting and the people at the company are very nice. At some locations there is work from home opportunity

Cons

The workload is unreasonable particularly at year end. 10 hours a day is normal and some managers won't pay you for the extra hours. At year end, (Nov - mid January) working more than 10 hours a day is not unusual. The weeks of training provided when you start sounds very impressive but aren't nearly enough for you to be able to competently do your job and the ongoing support and promised mentoring is seriously lacking, mainly because the assigned mentors are too busy for the people they are supposed to be working with. The average implementation specialist either quits or is terminated by year 3 and each year the company does a "culling". If they are terminated it's because something went seriously wrong during an implementation (whether the client or ADP was responsible has no bearing), or the implementation specialist was too low on their annual quota.

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ADP Response
8y
Thank you for sharing your honest and specific feedback with us. We will share this review with our Canada Implementation teams to help improve our processes.
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Glassdoor has 24,937 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.