ADP reviews

3.8

71% would recommend to a friend

(22,315 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Feb 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Casual work environment (although, at times this becomes too casual - cotton cargo capris should not be acceptable as business casual attire during client visit days). Compensation - ADP RPO pays very well for the area. Flexibility to work from home on a case-by-case basis. Broad base of clients (many of which are well known, respected companies) allows for potential exposure to recruiting across many different industries. Training. AIRS certifications are mandatory at a certain job level, but the training courses for those certifications can be taken at no cost and offer a ton of great information.

Cons

Lack of clear communication around career paths and growth opportunities. Employees should absolutely be responsible for driving their own career progression, however guidance and input from management around how to get from point A to point B or beyond is minimal and generalized at best. I've only briefly felt that any of the six managers that I've had in my time here has taken a true interest in my career potential with the organization. Accountability does not come standard. In my opinion, it is unacceptable to send an email to a client that contains spelling errors, poor grammar, and three different fonts because the sender hasn't taken time to proof read. It should be a basic aspect of working in a professional/corporate environment, but that's not always the case here. There has been a big training initiative as it relates to a "stellar" standard with all client interaction, but at the end of the day nobody seems to be enforcing it. The quality of work can vary greatly from one employee to another, even within the same account, yet it seems that very rarely is anyone held accountable for sub-par delivery unless the client complains loudly enough.

4.0
Feb 23, 2016
Recommend
CEO approval
Business Outlook

Pros

ADP is a great place to get your feet wet You learn a lot, the co-workers and managers are great ADP is family friendly and understands work/life balance ADP values safety of their employees. Managers allow you to work from home or leave work early in the event of snow storms. Managers will try and work with you if you have any issues at work or even in your personal life.

Cons

ADP has very few paid holiday, but offers, in their place, 5 days of float time Promotions in this dept. are few and in between Raises are based on a "botched" system. You obtain a certain number of "stars" and those starts determine your pay raise for the year. It is impossible to achieve high scores in certain areas. Health Insurance is below avg with high deductibles and out of pocket expenses.

5.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

ADP is one of the best employers in technology industry. It has very good company culture and really cares about people. It's big and have have a lot of opportunities.

Cons

ADP is big. Depends on the department you are in, you may or may not get the taste of new technology and fast job advancement.

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