Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,328 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      22K reviews
      5.0
      Mar 18, 2017

      Fantastic company

      Human resources business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility Culture Benefits Stability Strong financial record Great leadership Top notch training Career progression if you want it Diversity Locations globally if you want to relocate Teamwork Nice office environment

      Cons

      Low bonuses do.not motivate employees Goals are hard to attain so bonus is always at risk Raises are small

      1.0
      Mar 13, 2017

      Implementation Specialist

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and pay. Able to work from home in bad weather.

      Cons

      Long hours, no work life balance. Extremely stressful working conditions. Very difficult to be promoted. Hard work and long hours are not appreciated. Many of the metrics you are judged on for annual review are not controllable by Implementation Specialist. Closing offices with tenured people (20+ years or more) for new hires right out of college.

      avatar
      ADP Response
      9y
      Thank you for the evaluation of your duration with ADP. We understand the challenges that can happen in a Implementation role. We appreciate your feedback.
      1.0
      Mar 9, 2017

      ADP is declining in innovation delivery, service and employee moral.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They overpay sales people to misrepresent the capabilities of the products. Especially Vantage. The company has been in business a long time and has many clients but losing them quickly as they are not able to keep pace with the changing tech market.

      Cons

      ADP is letting go much of its experienced talent in high cost markets and opening centers in Tempe, AZ El Paso, TX and NC. The company represents these are growth positions but they are not. They are bringing in low cost inexperienced folks and letting valuable seasoned talent go. NPS scores prove this out as they have declined the past three years in a row. Implementation and service teams are very ineffective especially the El Paso teams. Service tickets frequently remain open for days with no response to clients. Many clients are starting to take legal action against ADP.

      avatar
      ADP Response
      9y
      Thank you for the feedback. Great details and specifics and also you offered some solutions, which we respect. You sound like a well informed associate and we appreciate the time you have spent growing your career with ADP.
      Viewing 499 - 501 of 22,328 Reviews
      Related searches: ADP jobs | ADP salaries | ADP benefits | ADP interviews | ADP conversations
      ReviewsADP reviews

      Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.