ADP reviews

3.8

71% would recommend to a friend

(22,343 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

You can be best friends with the next leader to be considered for promotion. If you like to kiss up to advance in your career, this is your place for sure, by adulation.

Cons

In 2025 Leaders get 10% bonuses. Regular employees only. 1% bonus Employer offered Health insurance is more expensive than many employers. They look like they are preparing to let AI do all the work, and perhaps they plan to let go of employees once they have AI prepared. Managers are very numb to requests for reasonable accommodations. They seem to not want anyone to ask for accommodations as they always ignore requests. You already know who will get the promotion ahead of time. They baptize their best friend. It’s a chain of best friends promoting their best friends. No real opportunities unless you become the best friend of someone and you get lucky to be in that person’s group. All the projects and emerging leader programs are given to their buddies… So we already know in our team that the next team leader is Maggie, and after Maggie it is Isis and before Maggie we know it was Amber and before Amber we knew it would be Alexis. All these are fictional names but it is so evident. Polices are not consistent. They can be reprimanding one employee but the other employee doing same thing will only be told so they can say they were “consistent” but they certainly have more flexibility for their favorites. They don’t give employees discretion to simply work from home should they want to. They are so strict and inflexible with this, that honestly they live in the past. This is not the ADP I once worked for when in 2016 and 2017 everything was much better. Even though the stock price is higher now, it makes no sense to give employees a 1% bonus but leaders a 10% bonus. That is NOT “winning as one”

1.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Training, benefits, overall ADP’s culture outside of Comp Services is great!

Cons

This review is for Comp Services NY. It’s no secret that this division is the step child of ADP. It is the least desirable solution and service to sell and experiences an extreme amount of turnover. This includes newer District Managers, as well as people who have been at the organization. 99% of ADP reps would not want to have a longstanding career in this division. It also doesn’t help that the person “leading” and running Comp Services New York is under qualified for the role and cannot be strategic. Frankly, I’m not sure what else they do besides consistently refresher a tracker to see how many EOs were booked. Also, they host these horrible telemarketing days. Instead of being able to strategize, they behave like a secondary SE and consistently overstep your manager. In addition, they will badger you about how you aren’t building a strong enough relationship with SBS and partners..yet they have made zero effort their whole time in their role to strategize with leaders from those other divisions.

2.0
May 18, 2025

Good and bad

Recommend
CEO approval
Business Outlook

Pros

Can make good money, co-workers are great, and the flexibility is incredible.

Cons

Leadership is a joke. Every leader regurgitates the same thing and most meetings are redundant. They act like the services affect clients in some monumental way, but at the end of the day…it’s just payroll. It won’t revitalize a workforce. ADP is highly commoditized, too old school, and the leads are beat. The only reps with insane success are CPA DM’s or Broker DM’s. If you’re a plain ol’ hunter, it’s gonna be a grind. Leadership also spends more time sending you on side quests, doing busy work, meanwhile productive work takes a sideline. Then leadership will beat you over the head for not having more to show… the job itself is pretty cool, but some of these managers act like we’re curing cancer. It’s payroll. That’s it. Most organizations have had ADP and left (due to a bad experience) so convincing them to sign up again is beyond challenging.

Viewing 613 - 615 of 22,343 Reviews

Glassdoor has 24,937 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.