ADP reviews

3.7

71% would recommend to a friend

(22,281 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Great name recognition. Lots of sales aides to help. Very structured.

Cons

1. You will be told you can make 55-75k first year when in reality most first year reps make 40-45k. 2. Your territory will determine your success. You will be told that the hard you work the more opportunity to go into prime territory, which is NOT true. They will hire a newbie and give them those territories. 3. You will be told that you will work with CPA's, bankers, and companies up to 50 employees., but you will soon learn that those are given to CPA centrics, bank centric, and upmarket reps. So you will only be able to work 1-24 employee companies. 4. Quotas are easy to achieve the first three months, in which after your quota doubles. Then if someone quits, management will absorb that quota into yours. It's easy to go from 6.8k per month as they will tell you in the interview to up to 11k one month to the next. 5. They will have you ride along with a management trainee who will tell you what management wants you to hear. 6. You will be told that you will be given names of all the businesses in our territory. But you will learn in training that you are EXPECTED to blind foot prospect for one hour everyday, in which most of those leads will go to upmarket, majors, the CPA or bank centric. 7. Management will tell you they have an open door policy and welcome feedback, but you will learn that they only care about your sales. 8. You will be told that ADP values their existing clients, but you will learn that management doesn't want you "wasting" time on customer service issues (which you will find out is ADP is very hard for clients to deal with... There are constant payroll errors every week that you will have to fix). This is a good entry level sales job, but know from the get go that the longevity of a first year rep is only 7-8 months. Very stressful job where your manager will be asking you daily what you got coming in. I have had friends ask if i could get them hired on, which i would get $1500 bonus to do so, but I've told them i wouldn't wish this job on my worse enemy. Be warned!

1.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

None this was the worst job I ever had

Cons

Constantly Changing Commission, Management with no Idea of how to run team... It was a nightmare. No Training the manager of inside sales told me to just go on the internet you'll be fine. Ended up getting a territory half the size of everyone else on the team then got fired 1 month later for not making quota.

1.0
Dec 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits, but that's it.... honestly, many other companies offer better benefits.

Cons

Too much competition internally with other divisions, Lack of effective Management, Lack of Professionalism, "Overpromised" on the job before hired. This is not a company you can run your "own business", you will be micro-managed. They don't pay a two week notice to employees- don't bother. I am not a bitter employee, just glad I got out....

Viewing 73 - 75 of 22,281 Reviews

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