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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,281 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Dec 28, 2018

      ADP Is Not Client Focused

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP is known as the preferred payroll company.

      Cons

      You are expected to manage and provide service with little to no experience. They hire millennials with no experience and lay off tenured experienced employees. You work under an insurmountable amount of pressure with little product training and assigned 40- 50 accounts to service which is difficult to maintain. Many of my peers resigned and walked away even when offered an incentive to stay,

      avatar
      ADP Response
      7y
      Sorry for your disappointing experience. Thank you for sharing your insights with us on Glassdoor regarding your time with ADP. Your experience and review help us to improve our overall processes and we appreciate your assessment.
      2.0
      Sep 4, 2018

      Not the same company it use to be

      Benefits
      Recommend
      CEO approval
      Business Outlook

      Pros

      There use to be many, but having a hard time coming up with even one now. It's still a very stable company with solid finances, but the stability at employee level is not there.

      Cons

      Favoritism, Shareholder are #1, but employees are a dime a dozen, cliquish high-school like managers, blatant actions to get rid of older employees with experience and bring in entry level at low wages, GREED!

      avatar
      ADP Response
      7y
      Thank you for sharing your insights with us on Glassdoor. Your experience and review helps us to improve our overall processes and we appreciate your assessment.
      1.0
      Jul 3, 2018

      What a nightmare!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few pros. So many changes and lay-offs, so much uncertainty. Hard to find a positive within the disruption.

      Cons

      Incredibly stressful and no support or mentoring given to employees to help ensure their success and promote work-life balance. Mandates on OT restrictions only lead to more stress and totally unrealistic expectations. Clients cannot possibly get the best service under these circumstances. There is no way for teams to be successful in this situation and management simply does not care or is not competent enough to addess the issues. Many experienced managers and employees have been laid off, leaving a huge gap in quality leadership and expertise. Employees and their dedication and contributions are clearly not valued at all. Perfect example of how not to run a client support and account management org. Customer success? Teammate success? Non-existent.

      avatar
      ADP Response
      7y
      Thank you for your review of the Elk Grove location and you insights into the current management. We take this feedback seriously and have shared this review with our HR leaders.
      Viewing 103 - 105 of 22,281 Reviews
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      Glassdoor has 24,865 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.