ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(380 total reviews)
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Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

380 reviews
5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Big culture, great door opening to future roles.

Cons

Grind role at times, slow product adoption

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ADP Response
8mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
Oct 26, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Benefits and treatment are good

Cons

Don’t recommended at all bad

4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and good benefits

Cons

Not a lot of room for growth.

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ADP Response
8mo
We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.
Viewing 13 - 15 of 380 Reviews

Glassdoor has 24,955 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.