ADP reviews

3.8

71% would recommend to a friend

(22,339 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jul 23, 2012

National Account District Sales Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for good income if you have a Sales Executive (sales manager) that has had a winning team in the past two years and you get a territory in a strong market such as Dallas or Atlanta.

Cons

Avoid working for a new sales manager or one that has been under performing the past few years. Forget the hope of having a true "coach" as a manager. You better be a quick learner and put numbers on the board every single month (yes, they expect this even in the national accounts division).

2.0
Jul 23, 2012

Weighing In

Recommend
CEO approval
Business Outlook

Pros

ADP's pay structure for it's field employees (customer service and support functions) is nice. Also, If you pursue additional credentials (i.e payroll certifications) ADP will reimburse you for your hard work. They also offer tuition reimbursement. The retirement benefits are generous in that ADP offers both a 401 K and pension plan. Finally, there are options for certain employees to work from home, or relocate to another field office.

Cons

Workloads are overwhelming, departments are understaffed, processes are disorganized, and middle management is often unqualified to handle the issues effectively and quickly. As a result, employees can feel as though they are on a gerbil wheel going 100 miles per hour. Every day was a constant "emergency"... to see employees crying or losing their tempers was pretty common.

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Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.