ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Great coworkers. Those are really the only positive comments I can make about my experience at The Right Thing.

Cons

In my interview I was told I'd be hired in as part time but would become full time within two-three months. Twelve months later, still no promotion, and it wasn't for lack of doing a good job. When I met with HR to check in after 3 months, after 6 months, 8 and when I finally quit, they fully denied ever telling me I would ever be given a full time position. Employees are overworked and underpaid, in the fullest sense of the word. The company isn't even that big and after a full year of working for the company, senior leadership still hadn't even spoken to me or acknowledged me when passing the halls. I truly felt like they no longer cared about their employees. Hours were taken away from me at the last minute, and I was not compensated for time I was scheduled. BIG BROTHER WAS WATCHING. The company regularly monitored employee's computer screens and key fob scans at the doors, I was pulled into a meeting with HR because I had AIM running on my computer (instead of the company-approved MSN chat), and another time because I left the building during my shift to get something out of my car (they monitored the key fob swipes and asked why I left during the middle of the shift). I felt like I wasn't trusted for doing a good job, I wasn't rewarded for doing a good job, and I was forced to lie to clients about who I was and what company I represented ( I was working as a recruiter on behalf of another corporation). By far the worst place I ever worked.

4.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Strong Ethics within organization - this transfers to client companies. Very loyal and dedicated workforce. A learning organization; the company supports continued professional development Great place for early career HR professionals to learn the HR role and function

Cons

Relatively low compensation Metrics driven and expectations are sometimes too high -- employees struggle to achieve goals within a variety of constraints Too much work for most employees to do within a 40 hour work week

4.0
Feb 8, 2010

Numbers driven company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lage company that is adored and highly valued by Wall Street. Company is numbers driven. Company has leadership programs for senior management. There are diversity initiatives, discount programs, ESPP, 401k with match, health, dental, visions, fsa's, etc.

Cons

fThe business units may question the validity of the numbers at times, were they really measuring what they thought they were measuring. Sometimes within the business units it seemed as if the long term view was not taken into account when making operational decisions. Or maybe there was never a long term view to begin with in the business units. With all of the off-shoring, moving to less costly areas to conduct business and reductions in the past several years, the culture is not as positive as it has been in the past. Some groups pay less than market value for their employees. The benefits programs are vast but they will cost you.

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