ADP reviews

3.7

71% would recommend to a friend

(22,279 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Jul 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Company is focused on employee training, work life balance, great bonus program for national accounts services and up, etc. In the National accounts dept. bonuses are given out quarterly and varies based on regional office + company performance. They also have excellent training programs for several different courses that are related to the business offered at their on-site campus. If you perform well, it is easier for you to ask to move to a different business group or area of the company. They have excellent benefits, including tuition reimbursement with a cap obviously for business related study. You can also apply for a flex schedule, allowing you to work 4 long days with the option to have Friday, Monday or a day off in the middle of the week.

Cons

Their is a strong push to favor generational employees for promotions rather than outside employees who have superior education and experience. Many employees who work at the Elk Grove location got the jobs because their fathers, mothers, etc were drivers, quality employees, etc. Many got their jobs right out of high school so they do not have college degrees. Yet, some of these employees act like they own the company and are more important than those who took the time to go to college. Many end in supervisor roles even though they aren't always well equipped for them - I guess they are rewarded for having stayed with the company for 15+ years. I think race plays a role in the pace at which you can grow...minorities definitely move at a slower pace, no matter how talented they are. It is also very cliquey i.e. long-timers vs. newbies.

2.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

ADP offers pretty good benefits at a fairly reasonable price.

Cons

This company is stuck in the 90's from the services and software it provides, to the environment it provides, to the management style from the lowest to highest managers. ADP has a pretty obvious age divide. You will find people in their early-mid 20's, and then a gap until you get into the mid 30's. They cannot recruit young talent because of the old corporate they have. Old policies, old ideas, old hierarchy. Most often the younger people who are hired completely outpace the "tenured" employees but never get promotions because they haven't been around long enough.

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