ADP reviews

3.8

71% would recommend to a friend

(22,306 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Structured work environment with well-defined processes and tools Exposure to global clients and real-time recruitment operations Supportive team members and collaborative work culture Good opportunity to develop communication and stakeholder management skills Strong brand value which helps in career growth

Cons

Work can be repetitive at times due to process-driven roles Night shifts can affect work-life balance, especially for long term Limited flexibility in certain processes and decision-making Growth may feel slow depending on the team or project

3.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture, not cut throat

Cons

Lead flow is not consistent

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ADP Response
3mo
Thank you for sharing your insights and review with us on Glassdoor.
1.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice modern facilities with perks (gym/breakrooms), - young energetic company (as in the median age of co-workers will be late-20s) - great first job for kids out of college to get resume experience in tech/sales and make contacts in professional world. - If you can get into the insurance dept, this is probably one of the best roles in the company at this level.

Cons

- Comp plan unclear and not generous, high internal competition - day-to-day work is high pressure micromanaged call-center work, - extremely disorganized "shotgun" sales approach, - out-of-date CRM is poorly maintained, - Every rep can essentially sell every product so you are competing with the entire company. - As a very young workforce, there is significant favoritism and kickup/kickdown. - Training is long, but at least paid. - Customer service will always take a backseat to sales bottom line.

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ADP Response
1mo
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Viewing 226 - 228 of 22,306 Reviews

Glassdoor has 24,895 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.