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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,300 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      3.0
      Mar 11, 2017

      Ok. Not what they want you to think

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most salaries are okay. No micro management. Management tries to do what's best for the employees and teams. Good co-workers. Good work hours.

      Cons

      There are lay offs all the time somewhere. Always concerned that one day it will be you - NO job security. ADP is always promoting their flexible work arrangements and how many employees work from home. While that used to be true and was a great advantage for the company, they are quickly reversing this and people are being forced to come back to the office 100% of time (no working from home), and if you don't live near an office you will either have to find another job, move or quit. ADP needs to stop lying and stop promoting their flexibility (aka: best company for working mothers, or top company with remote jobs, etc) because that is not the reality at all.

      avatar
      ADP Response
      9y
      Thank you for the account and perspective of your experience working at ADP. We will share your insights with our HR teams.
      1.0
      Oct 19, 2016

      The only reason most the people are still here is the work from home aspect. Zero other benefits.

      Client relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can work remotely. Some clients have a decent brand in their industry. The people are typically passionate about supporting their clients and get mentally invested.

      Cons

      Management has no idea what they are doing, it's a rudderless ship. Fleeing senior management over the past year. My ideas were stolen during a presentation on the one potential job advancement role open in the past 2 years and presented as the company's own without the credit or promotion. Reviews and performance have zero alignment with compensation increases. Quit pretending like 2% is something a star performer should be excited to recieve.

      1.0
      Oct 3, 2016

      Used to be a good company to work for - but not anymore.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are good people, dedicated and very willing to help. It used to be a wonderful company to work for but that has changed in the past several years.

      Cons

      Training insufficient, absolutely no work/life balance. Getting clients 'live' (billable) takes priority over quality (testing/QA) every time. There are layoffs every year and the positions are always back-filled with foreign associates.

      Viewing 229 - 231 of 22,300 Reviews
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      Glassdoor has 24,889 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.