Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

41% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (97) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (65) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 417 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 357 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home is great" ((in 129 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 119 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 170 reviews)); "Only a few managers are good." ((in 149 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Jacksonville , Boca Raton , Irving , Knoxville , Wichita , Houston , Atlanta , Dallas , Indianapolis , Aurora , Rochester , New York , Orlando , Los Angeles , Chicago , Austin , Tampa , Kansas City , San Antonio , San Diego , Denver , Springfield , Chatsworth , Phoenix , Las Vegas , Miami , Charlotte , Anaheim , Fort Worth , Memphis

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ADT

ADT reviews

3.0

41% would recommend to a friend

(3,463 total reviews)

Jim DeVries

48% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 3,463 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 9, 2026

Great company culture, but tools could be streamlined

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great company with a good work culture

Cons

Seems like a lot of tools could be consolidated into one

ADT Response

2mo

Thank you for sharing your feedback and for taking the time to leave a review. We’re glad to hear you’re enjoying the company culture as a Project Manager in Boca Raton. We appreciate you being part of our journey and helping us boldly shape the future at ADT.

4.0

Jul 14, 2026

Good benefits and training, but expect a fast pace

Emergency dispatch operator

Recommend

CEO approval

Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

4.0

Jul 13, 2026

Good pay opportunity.

Small business solutions advisor

Recommend

CEO approval

Business Outlook

Pros

Great pay opportunity and work flexability.

Cons

Commission only, can be a problem for some people.

Viewing 1 - 3 of 3,463 Reviews

Jobs at ADT

Customer Service Dispatcher

Security Patrol Officer

Remote Collections Specialist

Security Patrol Officer

Customer Service/Call Center Representative

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ADT reviews

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Ratings by demographic groups

Reviews by job title

Great company culture, but tools could be streamlined

Good benefits and training, but expect a fast pace

Good pay opportunity.

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