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57% would recommend to a friend
Kenneth Chenault
69% approve of CEO
55% positive business outlook
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Ratings trend for the last 6 months (177 reviews)
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Users say... "great benefits with start your first day of work." "work life balance is great" "Great people to work with." "While some clients are difficult, employees are empowered to make decisions for the benefit of the relationship." "Awesome team.. cohesive ...providing first class service to elite Amex cardholders."
Users say... "Bad Management" "As with many companies, it's easier to get high salaries here from external recruiting." "Once the layoffs happened agents were expected to take on more than should be expected having to work 50" "handed in that there is much required training that is not altogether applicable to one's job." "Most of the senior leadership for the Salt Lake facility is in New York or virtual."