AIG reviews

3.6

63% would recommend to a friend

(7,544 total reviews)

Peter Zaffino

71% approve of CEO

62% positive business outlook

AIG has an employee rating of 3.6 out of 5 stars, based on 7,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

If you negotiate well going in you can get a reasonable salary. The offices are fairly nice and the benefits are good if you are able to use them.

Cons

Absolutely zero training in software and lack of IT assistance. It takes weeks to get a problem fixed and this is company-wide. There are no on the ground IT helpdesk people to assist. Software packages are rampant with no explanation of a) why you need it or b) that it will actually work at any point in time. They've gone to managed printing and we experienced weeks of it not working. (This in pursuit of the paperless office. I suppose that's one way to get there.) The attitude of the CEO and the staff I've dealt with is "it's your problem. Fix it." The HR department gave absolutely false information in the door. There are no raises available period. While I understand a freeze after the bailout, that money has been paid back and the company is recovered. How can a huge corporation function with no well trained HR staff and an inept IT department? Biggest mistake I have ever made.

2.0
Sep 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Market leader in the industry (specialized coverage types)

Cons

Reverse discrimination at it's finest. Lay offs come to those who are not minorities. People work here for many, many years without knowing the slightest clue on how to do their job but stay because they're afraid of litigation. Getting the tools to get your job done is just about impossible. Systems never work therefore you cannot get done what you need to and spend enormous amounts of time trying to catch up.

3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The Lexington brand in the wholesale space Educational resources Establishment in the marketplace as a "market leader"

Cons

4 days RTO is drying up the recruiting pool and pushing people (especially women) away Medical/dental Benefits are expensive compared to competitors No delegation to unit heads to make many decisions - everything has to go through many layers of approval, sometimes all the way up to the CEO, when they are approval items that should stay with the competent unit heads.

Viewing 247 - 249 of 7,544 Reviews

Glassdoor has 8,629 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.