AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
1.0
Sep 14, 2018

Leaders eat first

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great to get your feet wet - Great if you have no ambition or goals - Great if you love job uncertainty - Great if you love playing politics - Great if you still believe in life-long employment

Cons

- Culture of fear and favoritism - Too much planning, lack of flexibility - Cliques, always the same people having fun

1.0
Nov 9, 2019

Turbulent times, highly uncertain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be good few years back.

Cons

Too many changes to cope up with, management believes in year round restructuring. Leadership thinks that firing people leads to business growth. Game of Thrones type power play and politics. No one can really feel settled in this company even after working hard. Most good people have left and everyone else is trying to save their jobs. Below market average salary and benefits.

1.0
Oct 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice open office but there was nothing wrong with previous office. Great concept to sit anywhere and on any floor and work with your laptop. Free shuttle bus to and from Union station. Company perks are nice but not as good as used to be, slowly things are cutting back. Some lunch and learn seminars. Allows to work from home but it's frowned upon even there's a policy to work from home. Some great associates, a mixture of young and older.

Cons

Too many managers, and many are not trained to be managers, were promoted by manager friends, most have attitude and are selfish, management does not care about the staff. HR is useless and sides with managers. Employee KPO reviews + annual bonus is a disgrace and below industry standards. Senior Leadership team has no direction about AIR MILES reward program since the miles expiry controversy, it has become a PR nightmare and a sinking ship. Too many upset clients and collectors that some withdrew from the program. Less workload, too much stress, can't trust some people, too much backstabbing, poisoned workplace. No career advancement.

Viewing 34 - 36 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.