Does AIR MILES pay their employees well?

According to anonymously submitted Glassdoor reviews, AIR MILES employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at AIR MILES. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at AIR MILES?

48% of AIR MILES employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AIR MILES 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AIR MILES?

Manager (17) , Analyst (16) , Marketing Specialist (15) , Software Developer (12) , Associate Director (11) , Director (11) , Software Engineer (11) , Travel Specialist (7) , Human Resources (6) , Senior Analyst (6) , Senior Developer (6) , Client Marketing Specialist (5) , Data Scientist (5) , Travel Consultant (5) , Analytics (4)

What are the pros of working at AIR MILES according to real employee reviews?

"Great culture and organization." ((in 72 reviews)); "People you work with are great to talk to" ((in 62 reviews)); "They have really good benefits and you can easily play around with your schedule." ((in 49 reviews)); "Great work life balance" ((in 39 reviews)); "Nice office: back in the days it was nice to go to the office" ((in 18 reviews))

What are the cons of working at AIR MILES according to real employee reviews?

"Everything takes more time for senior leadership to make a decison" ((in 25 reviews)); "I heard even managers or supervisor are afraid to talk...." ((in 14 reviews)); "low pay" ((in 12 reviews)); "Low salary" ((in 9 reviews)); "Clear and blatant favoritism, they didn't even try to hide it" ((in 8 reviews))

What are employees saying about AIR MILES layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AIR MILES layoffs and their outlook for job security at AIR MILES in 2026.

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AIR MILES

Part of BMO Financial Group

AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

470 reviews

3.0

Mar 4, 2016

A lot of change but dont see the benefit

Analytics

Recommend

CEO approval

Business Outlook

Pros

gym, bistro, great location. some great leaders and some great managers who truly care about the people and some great leaders who are willing to take big strides and improve the company objectives.

Cons

constant re-org happening across various departments, in marketing, in client services, in BT, all for what? last year huge re-org in marketing, BT, CS all changing for the better. A year later, huge changes again, why so many re-orgs. The constant change is demoralizing, last change didn't make things better, how do you expect the employees to have faith again that this change will be good? If you come to work here, aim to be a favourite of your manager or SLT and you are set. If not, good luck to you as you will get moved around on where the company see you fit best irrespective of your personal development or interests.

4.0

Apr 20, 2015

Patience is a Virtue

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

- If you're willing to wait for it, you will progress at this organization - Employment perks including a fabulous location, interesting people, great subsidized bistro and lots of extra-curricular opportunities - VERY smart Senior Leaders

Cons

- Recently, there has been a mass exodus of specialist-level roles. The organization has a huge discrepancy between the number of specialists and the number of managers, leading to a large number of people leaving after 2+ years when they realize they'll be stuck at their current level for several more years unless they leave. This coupled with a lack of transparency on progression of career from Senior management equals some serious issues with levels of employee satisfaction. It's easy to get frustrated here. - Incredibly busy day-to-day with little time or desire for improving resourcing or filling open roles to ease the strain - very limited by technology that is outdated and clunky; seems to be no urgency around updating it in a timely manner - Low YOY increases in pay (typically around 2%) - Wellness benefits and matching opportunities are sub-par

3.0

Aug 5, 2014

Interesting work & difficult demands

Senior developer

Recommend

CEO approval

Business Outlook

Pros

cafeteria, gym, freebies, bonus, usual benefits, reasonable technology base, continual push for improvement, energetic culture, interesting projects, some smart people

Cons

blame game on every project always pushed to do more with less to the point of being set up to fail IT viewed as a problem rather than a solution politics more important than good work

Viewing 85 - 87 of 470 Reviews

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