AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
1.0
Sep 26, 2017

The new office is a terrible joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee perks, benefits, and salary are very decent and at or above industry standard. Company is trying its best to improve employee engagement from some fronts. Work-life balance is fantastic. Life after work is almost always your personal life. Opportunities to get trained / self-learning are immense and always encouraged.

Cons

The new office at 351 King St. E is terrible, from a location perspective and also the space itself. What used to be right above TTC subway, is now a good 15minute walk (or shuttle or streetcar) away from Union. Proudly an open space with hot-desking, it is a cheaped out version of what the office was once. You don't own a desk, so you have to find one daily, no eating at desk. Adjust monitors and chairs daily. Different neighbor daily, apparently to induce "collaboration" (forced). Noise levels high due to lack of white-noise / noise-deadening. Facilities are far apart, so lots of unnecessary walking. Coffee/drink machines are too few for number of staff per floor. I can continue for pages, but I'd continue to stay away from this place. It is incredibly frustrating trying to get any work done when the space is trying its best to disrupt your working style.

1.0
Jan 5, 2017

Customer Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Close knit Co workers who are passionate in supporting their peers. Great pay and benefits. Beautiful office. Strong brand recognition.

Cons

Change in business direction has led to an increasingly toxic environment. Stress leave is on the rise and retaining tenured staff is on the decline.

3.0
May 4, 2016

Technical Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee, onsite cafeteria, good location for TTC.

Cons

Over empowerment without guidelines from management, lack of standards.

Viewing 109 - 111 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.