AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
4.0
May 18, 2022

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Great culture. Good leaders. Good compensation and benefits

Cons

Nothing significant. Change in management can feel disruptive for a bit.

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AIR MILES Response
3y
Thank you for your review! As a former leader at AIR MILES yourself, I’m so happy to see that you enjoy our great culture, Leadership team and compensation philosophy. It’s true, AIR MILES is undergoing a lot of change right now, and while it can feel disruptive at times to some, I believe that with disruption comes opportunity. I am personally excited to see the changes taking place and the new direction of our organization. We have a new President of AIR MILES along with a dedicated group of leaders, who bring passion and deep industry expertise to drive our vision forward. Executives and Associates are working together to make AIR MILES a leading-edge, digitally savvy company. Keep an eye out for updates on how we’re changing and evolving because our journey has just begun. All the best to you in your future endeavours. Much thanks, Dimitri Benak, VP of People and Culture
4.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

work at your own convenience, self scheduling brand marketing skills

Cons

too much independence, not much training or guidance

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AIR MILES Response
3y
Thank you for your feedback! I am glad to hear you enjoyed the flexibility that AIR MILES offers during your time as a Brand Ambassador out West. Our ambassadors are crucial to bringing value to our Collectors and potential Customers. Working with one of Canada’s most recognized brands is a great way to gain experience and develop strong brand marketing skills that will serve you well in your career. We prioritize effective Leadership at all levels of the organization. If you haven’t already, I would encourage you to share your feedback directly with the Project Manager, so they can ensure a smoother experience in the future. Thank you again for your feedback and suggestions, we will be sure to take them under advisement. All the best, Dimitri Benak, VP of People and Culture
3.0
May 2, 2022

Okay company

Recommend
CEO approval
Business Outlook

Pros

- an amazing benefits package - salary was not that bad - unexpected perks - great onboarding

Cons

- boring work: no challenges at all (good for people that only want to have a job) - people at my team was not that nice - I asked if I could work remotely outside Canada and they said yes, two days before my trip they pushed that back and I had to spend lots of money worn cancelling, etc.

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AIR MILES Response
3y
Thank you for your review and your time as a Software Engineer at AIR MILES. I’m happy to hear that you felt well compensated with us, enjoyed the perks and benefits available to you, and had a positive onboarding experience. I am however sorry to hear you were not challenged by the work given to you. We encourage all Associates to have open and honest conversations with their Leaders about their development in order to ensure everyone feels they have meaningful work to do and a place to grow their career. Our 1-in-90 conversations that take place every 90 days between an Associate and their Leader are meant to address these topics specifically. I hope you had an opportunity to have these conversations with your leader, and explore the various positions we had available before leaving. I am sorry you felt censored by your questions at the company meeting – we try to answer all the questions in the chat, either live at our AIR MILES Business Meetings or as follow-ups on CONNECT. I hope you got the answers you needed. Finally, AIR MILES is now a remote-first work environment, offering as much flexibility to our Associates as possible by allowing them to work anywhere in Canada. We also understand the desire for Associates to visit family and friends outside of Canada and as such, Associates can now work outside of Canada for up to 2 workweeks (10 business days) per year. This decision was based on feedback from our Associates directly, with their mental health, well-being and engagement top of mind. I wish you all the best, Dimitri Benak, VP of People and Culture
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Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.